Data and Privacy

Introduction

Vantage is a product management platform. We take privacy seriously. This policy describes what data we collect, how we use it, and the measures we take to protect it. We will update this policy as our practices evolve.

Data Collection

We collect the following personal information:

• Name and work email address
• Employer or organisation name
• Profile information provided via authentication

This information is collected exclusively for the purpose of providing the Service. We do not sell personal information to anyone.

Website Usage

When you visit our website, our servers automatically collect standard log information including IP addresses, browser type, operating system, referring URLs, and pages visited. This data is used for site improvement, trend analysis, and security monitoring.

Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. We do not use advertising cookies or sell tracking data to third parties.

AI and Your Data

The Service uses artificial intelligence to process content you provide and generate outputs. Vantage does not use your data to train artificial intelligence models. We do not share your data with third-party AI providers for the purpose of model training or product improvement. Data Processing Addendums with our providers prohibit such use.

Content is processed in real time to generate the requested output and is not retained by AI providers beyond the duration of the request.

Third-Party Sharing

Your data may be shared in the following circumstances:

• With service providers who facilitate delivery of the Service, bound by data processing agreements
• With third-party platforms you explicitly connect to the Service
• When required by law, court order, or governmental request
• To enforce our agreements, protect our rights and safety, or address emergencies
• In connection with a merger, acquisition, or asset sale, with notice to affected users

Aggregated, non-identifiable data may be used for analytics and general business purposes.

Data Transfers

Your data is stored on cloud servers located in the United States. If you are located outside the United States, your data will be transferred to and processed in the United States. Where required, we implement Standard Contractual Clauses or other legally recognised transfer mechanisms.

Vantage has received zero government requests for information since its founding.

Data Subject Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to be informed about how your data is collected and used
• Right to access a copy of your personal data
• Right to rectification of inaccurate data
• Right to erasure of your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, contact us at team@vantageos.tech. We will respond within a reasonable timeframe and at no cost.

Data Retention

• Service data is retained for the duration of the customer relationship, plus an additional period for analysis and record-keeping
• Prospect data is retained until it no longer has reasonable business value
• Data is deletable upon verified request from the account holder
• Billing records are retained as required by applicable tax and financial regulations

Data Protection and Security

Technical Safeguards

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Regular security assessments
• Secure API endpoints with access controls
• Network segmentation and firewalls

Organisational Safeguards

• Access controls restricted to authorised personnel
• Data minimisation practices
• Incident response procedures
• Regular security audits

Children’s Data

We do not knowingly collect or solicit information from anyone under the age of 18. If we discover that personal data from a child has been collected, we will delete it promptly.

Third-Party Sites

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Contact

For questions about this policy or your data, contact us at team@vantageos.tech.