Jira Product Discovery: Capture browser insights
Capture web evidence with the Jira Product Discovery Chrome extension by highlighting text, right-clicking Add to idea, then choosing the destination in the extension.
The queued capture is not attached until you send it. Review the source and add your interpretation so a highlighted sentence does not become decontextualized evidence.
Step-by-step guide
Install the official extension
Open an idea’s Insights tab and follow Chrome Extension to the Chrome store. Choose Add to Chrome and pin Jira Product Discovery from the browser’s extensions menu. Check you are signed into the intended account before collecting customer material.
Queue a relevant observation
On a source page, highlight the useful words and right-click Add to idea. For example, capture the sentence describing an export failure from an interview note. The extension badge shows queued items; it is not confirmation that they already reached the backlog.
Review and send the capture
Open the extension, select the destination discovery space and idea, and remove unrelated queued items with the cross. Add the context the idea needs and choose Add. Use the camera control only when a screenshot supplies relevant evidence.
Verify the insight in discovery
Open the target idea’s Insights tab and inspect the capture and its source. Check that it supports this problem rather than an adjacent solution idea. Be deliberate about sensitive customer information and the destination audience before sending more captures in bulk.
Common mistakes
Assuming the queued capture was already saved
The badge counts items waiting to send. Choose the destination and Add, then verify the resulting insight.
Sources and verification
Based on product documentation checked on 2026-11-04. This is a documentation-based guide, not a hands-on benchmark. Features and availability can change.