Export Feedback from Canny Ideas
In Ideas, right-click the relevant View name in the sidebar and choose Export view. The export follows that View’s configured filters, order and visible fields.
Before you start: Have access to Ideas and export permission. Know whether the recipient needs idea-level aggregates or the underlying user/source detail; they are different outputs.
Worked example: Export the Roadmap review View with title, status, owner and company count. A stakeholder can review the queue, but the CSV will not contain individual insight notes or source URLs.
Step-by-step guide
Choose the View
Open the Ideas dashboard and select the relevant Triage, Backlog or Roadmap View. Verify it answers the recipient’s actual question.
Configure the export content
Review sort, filters and visible fields. Expose the columns needed for the decision and check whether customer-sensitive fields are appropriate.
Export the View
Right-click its name in the left sidebar and select Export view. Save the download with a date and scope.
Check large-job handling
If the export runs in the background, wait for the email to the Admin account. Use its export-page link before the stated expiry.
Inspect and explain the file
Check sample rows and headings. State that hidden fields and individual insight detail are absent, and that this is a point-in-time snapshot.
Common mistakes
Following the phased-out classic export flow
Some accounts still have classic Feedback exports. Use the current Ideas workflow when that is where the team manages requests.
Sources and verification
Based on product documentation checked on 2026-11-04. This is a documentation-based guide, not a hands-on benchmark. Features and availability can change.