Link a Productboard Insight to Multiple Features
Click an existing insight to inspect its linked items, then choose Link another feature when the same evidence supports another Feature. Separate passages remain useful when a conversation contains different needs.
Before you start: Have feedback and the relevant existing Feature ideas. Read the whole conversation before attaching one passage to several items.
Worked example: A customer says they need scheduled exports containing only approved fields. That passage can support Scheduled reports and Export field selection, while an unrelated billing complaint should remain separate.
Step-by-step guide
Read the shared need
Open the feedback on an insights board. Identify the passage that supports both Features and preserve its qualification about approved fields.
Create or inspect the first link
For a new passage, highlight it, click Link to, select Scheduled reports and set importance. If it is already an insight, use that existing passage rather than duplicating it.
Add the other Feature
Click the insight to display its currently linked items. Select Link another feature, choose Export field selection and complete its importance rating.
Check the evidence at both destinations
Open each Feature’s Insights area and verify that the shared passage really supports its scope. Use a separate highlighted passage for a genuinely different need.
Remove an incorrect association
Click the insight to inspect the links, then use the little x beside an unwanted link. This removes the association rather than deleting the insight or the target Feature.
Common mistakes
Linking an undifferentiated transcript everywhere
A shared passage must support each linked Feature. Similar product vocabulary alone is not evidence for a second need.
Sources and verification
Based on product documentation checked on 2026-11-04. This is a documentation-based guide, not a hands-on benchmark. Features and availability can change.