Link Fibery Feedback to Features
For passage-level evidence, select text in a Rich Text field and link it to a Feature. Use a database relation when the whole feedback record belongs to a feature.
Before you start: Have a feedback record with Rich Text and an existing Feature database. Confirm the reader can access the underlying source, not only its title.
Worked example: An interview says the invite email is confusing and workspace roles are unclear. Highlight the sentence about the email for Invite email clarity; retain the separate roles observation as its own evidence.
Step-by-step guide
Open the source record
Read the full interview or support note first. Identify the sentence that supports a specific feature, preserving the surrounding qualification.
Select the evidence passage
Highlight that sentence in Rich Text. Use Cmd+L to link the selected words to an existing entity.
Choose the intended Feature
Select Invite email clarity, checking its description before linking. Avoid creating a second feature merely because the customer used different wording.
Keep the other need distinct
Link the roles passage separately if it supports another Feature. Do not attach the whole transcript as if every sentence supported both ideas.
Check the evidence trail
Open the linked Feature and inspect its reference back to the source. Ask a reader with normal access to follow it.
Common mistakes
Treating a mention as a structured relation
A textual evidence link and a relation field serve different purposes. Use the latter when you need schema-based collections or calculations.
Sources and verification
Based on product documentation checked on 2026-11-04. This is a documentation-based guide, not a hands-on benchmark. Features and availability can change.