Acceptance Criteria Checklist for E-commerce Products
E-commerce acceptance criteria must validate that features work under load, integrate correctly with payment gateways, and do not negatively impact conversion rate. A feature that works in staging but breaks at scale is not done.
Use this template to ensure every e-commerce story considers the revenue and performance implications unique to online commerce.
Template sections
4 sections covering the complete acceptance criteria workflow.
Conversion Impact Criteria
Stories affecting the purchase funnel include: Page load time stays under 2 seconds (Google Core Web Vitals), Above-the-fold content renders within 1 second, No new friction points added to the checkout flow, and the CTA is visible without scrolling on mobile. Test with real product data, not placeholder content.
Payment Gateway Criteria
Stories involving payments include: Successful payment creates order and sends confirmation, Failed payment shows clear error with retry option, Timeout handling prevents double charges, Refund flow is tested end-to-end, and Payment events are logged for reconciliation.
Performance Under Load
Stories must be load-tested before peak seasons: Response time under 200ms at 3x current traffic, No degradation at 5x current traffic, Graceful degradation at 10x (queue requests, show wait page), and Cart data is not lost during traffic spikes.
Mobile-First Criteria
E-commerce is mobile-majority: Touch targets are 44px minimum, Forms use appropriate mobile input types (numeric keyboard for quantities), Images are responsive and lazy-loaded, and the feature works on 4G connections (not just fast Wi-Fi).
Copy-paste template
## E-commerce Acceptance Criteria ### Conversion - [ ] Page load < 2s (Core Web Vitals) - [ ] CTA visible above fold on mobile - [ ] No new friction in checkout flow ### Payments - [ ] Successful payment -> order + confirmation - [ ] Failed payment -> clear error + retry - [ ] No double charges on timeout - [ ] Refund flow tested ### Performance - [ ] < 200ms at 3x traffic - [ ] Graceful degradation at 10x - [ ] Cart data preserved during spikes ### Mobile - [ ] Touch targets 44px+ - [ ] Mobile input types - [ ] Works on 4G connection
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