Bug Report Template for Healthcare Products
Bugs in healthcare products can directly impact patient safety and expose protected health information. Every bug report must assess patient safety risk and PHI exposure as part of the standard triage process.
This template adds healthcare-specific severity classification and incident reporting requirements to the standard bug report format.
Template sections
4 sections covering the complete bug report workflow.
Patient Safety Assessment
Classify the bug patient safety impact: None (administrative only), Low (could cause inconvenience), Medium (could delay care), High (could cause incorrect clinical decision), Critical (could cause patient harm). Bugs rated High or Critical trigger the patient safety incident process immediately.
PHI Exposure Check
Determine if the bug exposed Protected Health Information: Was PHI visible to unauthorized users? Was PHI transmitted unencrypted? Was PHI logged in plain text? Any PHI exposure is a potential HIPAA breach and must be reported to the Privacy Officer within 24 hours.
Clinical Workflow Impact
Document the impact on clinical workflows: which clinical users are affected, what workflow is disrupted, and what is the workaround? Bugs that disrupt clinical workflows during patient care have higher priority than those affecting administrative functions.
Incident Reporting
If the bug meets the threshold for a reportable event (patient safety impact rated High or Critical, or PHI exposure confirmed), document the incident per your organization HIPAA breach notification procedure. Include the timeline for breach notification if applicable.
Copy-paste template
## Healthcare Bug Report ### Summary [Bug description] ### Patient Safety - Safety impact: [None / Low / Medium / High / Critical] - Clinical workflow affected: [Workflow name] - Workaround: [Available / Not available] ### PHI Exposure - PHI exposed: [Yes / No / Under investigation] - Type of exposure: [Unauthorized view / Unencrypted transit / Logged in plain text] - Privacy Officer notified: [Yes — Date / Not applicable] ### Steps to Reproduce 1. [Step 1] 2. [Step 2] ### Expected / Actual - Expected: [Result] - Actual: [Result] ### Severity - Technical: [Blocker/Critical/Major/Minor] - Patient safety: [None/Low/Medium/High/Critical] - PHI: [No exposure / Exposure confirmed] ### Incident Report - Reportable event: [Yes / No] - Breach notification timeline: [N/A or date]
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