User Story Template: Linear for SaaS Teams
SaaS user stories in Linear should include multi-tenant considerations, feature flag rollout plans, and SaaS-specific acceptance criteria. Linear issues are lean by design, so this template adds just enough SaaS context without bloating the issue.
Use Linear issue descriptions to capture SaaS-specific requirements that affect how the feature is built and released.
Template sections
4 sections covering the complete user story workflow.
SaaS Story Format
Use the Linear issue description template: User Story (as a / I want / so that), Tenant Impact (how this works in a multi-tenant environment), Plan Gating (which plans include this feature), Feature Flag (flag name and rollout plan), and Success Criteria (SaaS metrics to track).
Multi-Tenant Acceptance Criteria
SaaS stories include: Data is properly isolated between tenants, Tenant-specific configuration is respected, Plan limits are enforced (show upgrade prompt, not an error), and Performance is acceptable at 10x current tenant scale.
Feature Flag Rollout
Every non-trivial story deploys behind a feature flag. Include in the Linear issue: Flag name, Rollout plan (internal -> 5% -> 25% -> 100%), Success metric to monitor during rollout, and Rollback criteria (what metric change triggers a rollback).
SaaS Metric Criteria
Add success criteria tied to SaaS metrics: Does this improve activation rate? Does this reduce churn indicators? Does this increase expansion revenue potential? Include baseline values and target lift for at least one metric.
Copy-paste template
## SaaS User Story (Linear) **As a** [SaaS user persona], **I want to** [action], **So that** [benefit]. ### Tenant Impact - Data isolation: [Handled by existing RLS / Needs new scope] - Plan gating: [Free / Pro / Business] ### Feature Flag - Name: [flag_feature_name] - Rollout: Internal -> 5% -> 25% -> 100% - Monitor: [Metric] - Rollback if: [Threshold] ### Success Criteria - [Metric]: [Baseline] -> [Target]
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