Build from what customers actually said on calls
Vantage imports Gong call transcripts and AI summaries into your product context. Feature requests, pain points, and objections from real conversations ground your PRDs in customer voice.
Acme Corp - Q4 Evaluation
“We need the audit log before we can get security sign-off...”
NovaTech - API Walkthrough
“If you had a bulk import endpoint, we could migrate in days instead of weeks...”
Top objections this week: audit logging (3 calls), bulk import API (2 calls), SSO support (2 calls)
Audit logging is the top blocker
3 enterprise prospects mentioned audit logs as a security prerequisite. Linked to R-21.
Bulk import API requested
NovaTech and one other prospect need bulk import for migration. Linked to R-27.
Three steps to customer-voice product context
Connect Gong to vantageOS and ground your PRDs in what customers actually said.
Authorize your Gong account
Connect via API key. Vantage reads call transcripts and summaries without accessing audio or video recordings.
Select call types and filters
Choose which call types, deal stages, and date ranges to import. Only the conversations you select flow into your product context.
Customer voice powers your PRDs
Feature requests and objections from calls surface as product signals. Your PRDs cite real customer quotes instead of secondhand summaries.
Customer conversations as product intelligence
Not just transcripts. Structured insights from every customer call.
Feature request extraction
Vantage analyzes call transcripts to identify explicit feature requests and implicit needs. Each request links to the customer, deal stage, and specific moment in the conversation.
Objection and pain point analysis
Recurring objections across calls surface as patterns. When three prospects mention the same blocker, that signal appears in your PRD context with the aggregate count.
Transcript-backed requirements
Requirements in your PRD can cite specific call transcripts. Instead of "customers want X," your PRD says "VP of Engineering at Acme said they need X before security sign-off."
Stakeholder context
Gong participant data enriches your product context. See which stakeholders (engineering leads, buyers, end users) are asking for what, so you prioritize by influence and need.
Enterprise-grade security by default
Call transcripts are sensitive. We handle them with care.
Strict Data Privacy
We do not use customer data or call transcripts to train AI models. Your conversation data stays yours.
Encryption In Transit and At Rest
All data transferred between Gong and vantageOS is encrypted using TLS 1.2+ and stored securely using AES-256.
Access Audits and Compliance
We align with GDPR, HIPAA, and SOC2 security guidelines to manage workspace access roles rigorously.
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Frequently asked questions
Start using Gong with Vantage
Connect your Gong account in under 2 minutes. Customer voice that shapes your product decisions.
Free to start. No credit card required.